Our return policy allows for a 30-day return window if the item is in good working condition and free from defects. If there is any issue with the order, particularly damage, please contact us within 7 days of receiving the item. 

Our 7-day return policy specifically applies to faulty products or items damaged during the shipping process. When requesting a refund, you will be prompted to upload a photo and/or video showcasing the damage. Please see more below.

Damages and issues 
Please inspect your order upon reception, and contact us immediately if the item is defective, damaged, or if you have received the wrong item. This will allow us to assess the issue promptly and rectify it accordingly. We appreciate your cooperation in helping us address any concerns promptly. We are unable to accept refund requests for faulty items after 7 days, as per our policy.

If your return is accepted as faulty or damaged, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

To qualify for a return, the item must be in the same condition as when you received it, including tags and original packaging. Additionally, you will need to provide the receipt or proof of purchase.
 
To start a return, you can contact us